Refund Policy

At GreggWallace.Health, we are committed to ensuring that our members have a clear understanding of our service offerings and the value they bring. Our policy is designed to be transparent and fair, reflecting our dedication to supporting your health and wellness journey.

1. Freemium Version for Informed Decisions:

We proudly offer a freemium version of GreggWallace.Health, allowing you to explore and understand our service before committing financially. This approach ensures you can make an informed decision about our membership.

2. Clarity of Benefits:

The benefits of joining GreggWallace.Health are clearly demonstrated through our freemium version. This includes a preview of our content, expert advice, and the overall value of our service, giving you a tangible glimpse of the full member experience.

3. Membership Options – Yearly or Monthly:

We offer both yearly and monthly subscription options. If you are uncertain about a long-term commitment, we recommend starting with the monthly subscription. This choice provides flexibility and allows you to evaluate the program's suitability for your needs.

4. No Refund Policy:

As outlined in our terms and conditions, refunds are not provided once you have accessed our full intellectual property (IP). Subscribing to GreggWallace.Health grants you exclusive access to our extensive library of over 500 recipes, expert health advice, member-only pages, health blogs, and our bespoke framework. Additionally, you gain entry to our private Facebook members group, which offers both GreggWallace.Health staff support and peer-to-peer support.

5. Cancellation and Access:

Your membership can be canceled at any time. Upon cancellation, you will maintain full access to the website and our private members' Facebook group until the end of your current subscription period.

Note: Your decision to sign up for GreggWallace.Health was a step towards embracing a healthier lifestyle. We encourage you to engage with our vibrant community, benefiting from the support and guidance we offer. Remember, significant health transformations, as seen by many of our members, require time and dedication.

Cooling Off Period

In the UK and the EU, residents have the right to cancel transactions within fourteen days for goods and services purchased outside of a shop (as per the Consumer Contracts Regulations 2013). However, for digital products like ours, the standard cooling-off period may not apply, as accessing digital content is considered using the product, making it ineligible for return in an "unused" state.

Given the immediate, full access we provide to our extensive recipe bank, expert advice, and diet framework, these services are not subject to the standard cooling-off period.

We encourage our members to thoroughly explore our freemium version and understand the full scope of our offerings before making a commitment. If you have any questions regarding our services or need further clarification, our support team is always available to assist you.